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We have been made aware that the provider CloudNordic (Azerocloud) has been affected by a breakdown.

It has therefore been necessary for our registrants to find another provider for DNS.

This requires the registrant to change name servers via our self-service.

For instructions on changing name servers, you can follow our guide here


How to log in:

Remember that you can log in with your MitID if you have previously connected it with your profile.

If you have not previously connected a MitID, and you cannot receive login information on your current contact email with us, then do the following:

As a company:
You need to make sure that the e-mail address you have provided in the CVR register is updated to an active e-mail to which we can send login information. We must be able to see the e-mail address by public posting on CVR under "Extended company information" at https://datacvr.virk.dk/
Afterwards you must call us and inform us that you have updated your e-mail address.

As a private registrant:
You must call our customer service (33 64 60 60) from your specified contact number and have the contact email updated.
If none of the above is an option, we must ask you to send a written inquiry in order to validate your information. You can write to us here.


For more information about the situation at CloudNordic.