Why is my domain name suspended and how can I restore?

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If your website or e-mail address is not working, it may be because we have suspended your domain name. The most common reason for doing this is that we have not received payment for the domain name.

You can easily get your website or e-mail address up and working again by restoring the domain name through your login to our online self-service portal.

When you are logged in, you can either go to "Payment and invoices" and pay the invoice under "Open invoices" or you can go to "Domain name" and choose "Restore domain name" on the select button next to your domain.

The restoration fee is DKK 125 per domain name.

If a domain name is not restored within 30 days of the date of suspension, we delete the domain name.

Do you have problems logging in to our self-service? Read more